Terms and Privacy

Use of the website

By entering our site, users agree to the following terms and conditions. We reserve the right to change these terms and conditions at any time.

Users must only use the website for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use of the site by, any third party.

Users must not: use the contact us facility to send abusive messages, or to spread sexist, racist or obscene material; attempt to impair the running of the site or corrupt its content, use data or other resources obtained from the site for commercial purposes. In such circumstances, we will: de-register such users; inform the police if appropriate.


Under the Data protection act we have a legal duty to protect any information we collect from you.  We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We do not pass on your details to any third party.

When we provide services, we want to make them easy, useful and reliable.  Where services/information is provided on the internet, this sometimes involves placing small amounts of information on your device (ie computer, mobile phone or tablet).  These include small files known as cookies.  They cannot be used to identify you personally – they identify you merely as a number. Cookies are NOT programmes and DO NOT collect information from your device.

Which cookies are set and why

Google analytics

Measures how you use the website so we can make sure it meets your needs.

Full details on the cookies set by Google Analytics are published on the Google website. Google also publishes a browser add-on to allow you to choose that information about your website visit is not sent to Google Analytics.


YouTube videos may be embedded on our website.  A YouTube cookie is used to provide web analytics in terms of the number of times a video has been watched and/or shared.  For further information read YouTube’s privacy policy.

Social Media

The social media booking marking sites that we link to, such as Twitter, Linkedin etc. are third party sites and we do not have any control over the way that these sites use your information.  If you choose to access these sites using the links provided, the operators of these sites may collect information from you that may be used by them in accordance with their privacy policy, which may differ from ours.

Survey Monkey

We occasionally may use this online survey tool to obtain feedback from you on our website, or a particular service we offer. The information the cookie records depends upon the survey questions. See Survey Monkey’s privacy policy for details.


These cookies are required by WordPress, our Content Management System. These cookies record the time that you come to our site and your settings if you login. At this time only administrators can log in.

Managing Cookies

We are working on solutions to obtain consent before we set a cookie – in the meantime if you are uncomfortable about the use of cookies, you can restrict or block cookies on your computer, but this may limit your use of some functionality, such as using the interactive maps or viewing video, for example.

To find out how to allow, block, delete and manage cookies on all standard web browsers, go to www.aboutcookies.org.

If you use a mobile phone to browse sites that use cookies, please refer to the handset manual for guidance.



We receive no support through advertising or sponsorship, and will not accept any advertising on this website.


We will endeavour to ensure that the content of this site is current, accurate and relevant. Responsibility for use of the content rests with the user


We cannot guarantee uninterrupted access to this website. We accept no responsibility for any damages arising from the loss of use of this information.

External links

The SPH website provides a number of links to other internet sites for the convenience of users. We make best efforts to ensure that we link only to reputable sites; however, we are not responsible for the availability or content of these external sites, or for any consequence arising from visiting these sites.

Linking to the websites

Users are welcome to link to the SPH website. We recommend that when setting up a link it should be to the home page or the search page, with a recommended search term provided. Links to the site are also subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context, and the source (including URL) must be acknowledged.